About A Master Mechanic
Education is at the core of the shop's founding principles. Educating the customer about managing their vehicle in the most efficient, economical, and dependable manner is the focus and standard at A Master Mechanic. Educating the technician continually on the latest trends, methods and standards gives them additional tools in their toolbox to use when providing top notch quality service top each and every customer.
As a family owned and operated shop, you will find we treat our employees and customers like family too. On any given day someone brings donuts or danish, and you can usually find a BBQ going once a month for lunch! When asked: "Who is your clientele?", we simply answer: "Families", because that is who we serve. Cousins, brothers, daughters and sons. Grandma's aunt's and sisters. We work hard to provide value to everyone that trusts their vehicle maintenance and repair to our shop. Get to know us on the web, come in and meet our friendly, knowledgeable, experienced staff and allow us the opportunity to earn your business!
Frequently Asked Questions
How many bays do you have?
10 Bays - one of those is our new 70K Hunter digital alignment machine. We are the only ones in Northern Nevada to own one - other than Truckee Meadows community College where they teach on it.
What is the square footage of your shop?
7700 square feet with 6000 feet of fenced yard space.
How many mechanics at the Shop?
- 3 mechanics (soon to be four), Gerry Garcia , Os De La Rosa and Rick Santos
- 1 service advisor, Mike Maston
- 1 Service Manager, Louis Weston
- 1 Office Assistant, Gina Stammers
- 1 Shop Assistant, Tom Schmidt
- 2 Detail Shop guys & Warren & Clinton Pheasant
- Jeff Pheasant (owner)- General Manager
- Shari Pheasant (owner) - Business Manager
What is your main marketing message?
"Making it good, under the hood"
If you look at our home page of the website we have our mission, goals etc ...
Educational Foundation - we want to teach customers how to maintain to save money and ensure convenience. Our focus is to be leaders in the industry.
What type of warranty do you provide?
12 month - 12,000 miles